Position: Business Consultant (декретная ставка с декабря 2022)

City of residence: Moscow

Requirements:

We are looking for bright individuals who have passion for creating innovative business solutions leveraging appropriate and emerging digital technologies. Ideally candidates should have:

1. Domain Knowledge & Working Experience:

• Excellent Functional knowledge of Sales and Marketing in Pharmaceuticals, FMCG, E-commerce domain;
• Exposure of CRM, CLM and KOL processes and solutions will be an added advantage;
• Good understanding and implementation experience of CRM platforms, architecture;
• Understanding of Omni-channnel strategy and tools;
• Partner with commercial excellence teams to support data & analytics requirements for “Sales force Effectiveness”;
• Lead data management (management, governance, architecture) to drive automated reviews, dashboards along with technical team members.

B. Business Process Experience & Digital

• Ability to identify and leverage Best Practices and Digital Technology trends across Industries for Pharma business processes with focus on Sales & Marketing;
• Capability to lead business process improvement engagements using Digital Technologies and allied change management;
• Experience in automating Business processes especially Sales & Marketing processes using traditional and digital technologies like Mobility – Mobile Apps / Social Collaboration / Analytics / Cloud Computing / Big Data etc.;

Role Responsibilities:

As a part of the team you would evolve solutions to meet unmet needs of Sales Forces, Health-care professionals and patients across the Russia. Our charter has the following priorities:

• Define and Digitize World Class, Agile processes across the organization
• Reimagine Dr. Reddy’s as a ‘platform-based’ organization
• Create Data as an asset that brings competitive advantage
• Create Digital solutions that help meet unmet needs of our customers, patients as well as internal and external stakeholders

As Business Consultant you will be responsible for automation marketing business processes in the areas of event management, digital assets management and connecting off-line interactions with customers (MRs working in CRM) with online interactions, driven by digital team (Omnichannel)

• Understand and map business requirement & develop functional specifications for above Digital Initiatives;
• Understand or build together with stakeholder business case behind each initiative;
• Conceptualization & implementation of Business Solutions leveraging CRM, DAM, Omnichannel platforms to meet business requirements;
• Conceptualization of Adoption Methodology, Change Management and Benefit Realization;
• Effectively manage projects with in schedule & budget in coordination with implementation partners;
• Facilitate Change management processes through preparation and conducting respective training sessions;
• Effectively manage transition to support all the deliverables accepted by business stakeholders.

Key Personal Attributes:

• Result oriented and with a work ethic of delivering on-time and in scope;
• Strong interpersonal, consultative and management skills;
• Good communication and interpersonal skills to manage multiple stakeholders within and without organization;
• Business focused, customer & service minded and confident in advising, developing and articulating solutions.